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Your reservation is not confirmed until you receive a call or email from Springbank Pet Resort.
You will receive confirmation of your booking within 24 to 48 hours. If you do not receive your confirmation, or if you require a same day booking please contact us directly.
Due to the need to conduct a safe and happy stay for all clients, it is imperative that appointment times are met.
Please contact us or email your notice of cancellation or change.